Are you leaving money on the table?
I’ve been away all week delivering training around the North. I’ve travelled everywhere by train and taxi. Out of the 6 taxi journeys I had, not one of them offered to pick me up. They just missed out on another fare. How easy would it have been to say “what time would you like collecting?”
Although this sounds so obvious, do you do this every time or are you also leaving money on the table?
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