Telesales Training

Our Telesales Training gives you an educational and interactive course which explains and shows with how a positive mind-set is the key to generate, qualify and maximise sales opportunities on the telephone.

We provide a practical and hands on session that proves that cold calls can still work, when done correctly.

We will show you the importance of lead generation and demonstrate how to make a professional introduction and build rapport with a prospective client.

Through a live call we will reveal the most effective questions to uncover the needs of your clients, and how to achieve objectives.

By the end of this training course, your will discover the impact a positive attitude will have on your live prospecting objectives.

What's covered

Planning and preparation
Telephone manner
Getting help from the gatekeeper
Lead generation

Listening skills
Cross-selling and up-selling
Building rapport
Creating a powerful opening statement

6 components of success
Questioning techniques
FAB Selling (features/ advantages/ benefits)
Objection handling

What you'll gain

Practical techniques that you can implement immediately to make more appointments, sales and increase your conversion rates
Innovative ideas to help you monitor your performance, resulting in continuous improvement

A new and exciting perspective of handling gatekeepers which guarantees a 50% uplift in your contact rate
The secrets of how to use the ‘truth key’ to understand the real objection and handle it

The benefits of understanding our innovate ‘tag on questioning’ technique which will result in far more qualified conversations
The ability to close more business and appointments without resorting to old fashioned ‘closing’ techniques