For over 35 years, Art Sobczak, President of Business By Phone Inc., has specialized in one area only: authoring, designing and delivering content-rich training programs and resources that business-to-business salespeople–both inside and outside– begin showing results from the very next time they get on the phone. Audiences, customers, and readers love his “down-to-earth,” entertaining style, and low-pressure, easy-to-use, customer-oriented ideas, and techniques.
He works with thousands of sales reps each year helping them get more business by phone. Art provides real-world, how-to ideas and techniques that help salespeople use the phone more effectively to prospect, sell, and service, without morale-killing “rejection.”
In 2012 Art received the Lifetime Achievement Award from the American Association of Inside Sales Professionals for his contribution to the profession.
Using the phone in sales is only difficult for people who use outdated, salesy, manipulative tactics, or for those who aren’t quite sure what to do, or aren’t confident in their abilities. Art’s audiences always comment on how he simplifies the telesales process, making it easily adaptable for anyone with the right attitude.
For over 33 years Art has written and published the how-to tips newsletter, SMART CALLING REPORT, and over 18years, his weekly email tips newsletter.
His speaking and training reputation has been built as someone who knows what works and what doesn’t in sales because he’s done it (corporate inside sales and management positions with AT&T Long Lines and American Express in the early 80’s) and still does it.